1xbet mobileAccount Executive

VĂN PHÒNG ĐẠI DIỆN RICH PAYMENT GROUP CORP TẠI THÀNH PHỐ HỒ CHÍ MINH

Hết hạn trong 19 ngày nữa
Mức lương Thỏa thuận

Chia sẻ

Loại hình

Full-time

Vị trí/chức vụ

Nhân Viên/Chuyên Viên

Yêu cầu bằng cấp(tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

Dưới 1 năm

Ngày đăng tuyển

15/04/2025

Yêu cầu giới tính

N/A

Ngành nghề

Tuyển dụng 2533 việc, Tuyển dụng 10640 việc

Kỹ năng

Tuyển dụng 1050

Địa điểm làm việc

- 24/5 Võ Oanh, Phường 25,Hồ Chí Minh

1xbet mobile Hồ Chí Minh

CV của bạn có phù hợp với 1xbet mobile này?

Đang phân tích CV...

Mô tả công việc

1.Merchant Account Creation:
- Receive information via email to create accounts and submit forms for customers.
- Ensure all provided information is complete and accurate, finalize the account creation process, and hand over to the relevant department.
- Accurately input customer information into the company’s CRM system.

2. Account Management:
- Monitor and maintain customer accounts.
- Update customer details such as banking information, tax registration name, store information, etc., as changes occur.
- Handle account cancellation requests following established procedures.
- Address customer issues related to documentation and paperwork.

3. Complaint Handling:
- Listen to customer complaints when matters are escalated.
- Investigate issues and collaborate with other departments to propose solutions for customers.

Yêu cầu công việc

Academic background in Business Administration, Finance, Economics, or a related field is preferred.
Have experience in account management, customer service, or a similar role.
Experience working with CRM systems and managing customer information.
Excellent organizational and multitasking skills to handle account creation and management efficiently.
Strong attention to detail to ensure accuracy in customer information and documentation.
Effective communication skills, both verbal and written, to interact with customers and collaborate with internal departments.
Problem-solving and conflict-resolution skills for handling escalated complaints.
Prior experience in handling customer complaints or escalations is an advantage.
Customer-oriented mindset with the ability to empathize with and support customers.
Proficiency in English is required (for communication, documentation, and CRM usage).
Willing to work night shifts to align with U.S. hours. From 22:00 to 7:00