Loại hình
Full-time
Vị trí/chức vụ
Nhân Viên/Chuyên Viên
Yêu cầu bằng cấp(tối thiểu)
Trung cấp - Nghề
Yêu cầu kinh nghiệm
Không yêu cầu
Ngày đăng tuyển
15/04/2025
Yêu cầu giới tính
N/A
Địa điểm làm việc
- Bắc Ninh
Đang phân tích CV...
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
Competitive salary & Service charge
12 annual leave days per year
05 working days per week - 2 days off per week
To be entitled to the prescribed insurance
Training and career development by MARRIOTT INTERNATIONAL.
Employee discount rates for Room and F&B at Marriott Hotel.
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