1xbet apkService Coordinator Cum Receptionist (Camera)

Fujifilm Vietnam

Hết hạn trong 27 ngày nữa
Mức lương 8 - 15 triệu VNĐ

Chia sẻ

Loại hình

Full-time

Vị trí/chức vụ

Nhân Viên/Chuyên Viên

Yêu cầu bằng cấp(tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

Trên 2 năm

Ngày đăng tuyển

22/04/2025

Yêu cầu giới tính

N/A

Địa điểm làm việc

- The Hallmark, Trần Bạch Đằng, Thủ Thiêm,Hồ Chí Minh

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Mô tả công việc

Service receptionist:

Responsible for the work related to repair service daily: receive/ return/ contact for repair information with customers who have product issues.
Processing complete service order, processing payments and invoice via e-mail or telephone completed to customer and internal process in SAP.
Manages post-sales order management (specialized product builds, performance reports, and data analysis).
Updating, maintaining and issuing client information.
Ensuring safe working procedures and practices are followed at all Company policy and be proactive in identifying hazards and risk controls.
Display a positive attitude and use knowledge to support customer satisfaction & offer alternative solutions.

Service Coordinator:

Responsibility for Spare part stock, daily/ weekly/ monthly record for service revenue & service cost.
Purchasing/logistic responsibility in parts/ Jig & Tool procurement, communicate with FFAP/FFAP to check parts for repair based on Service Technician request and customer orders.
Cooperate with F&A team to accurately monthly check/reconcile physical parts inventory, revenue, expenses.
Processing reports and spreadsheet in excel.
Display a positive attitude and use knowledge to support customer satisfaction & offer alternative solutions.
Processing reports and spreadsheet in excel.
Recording details of enquiries and applications on to system or other require task.

Yêu cầu công việc

Proven experience (2-3 years) in customer-facing roles, including service or billing, requiring meticulous attention to detail.
Preferable with experience in handling warranty
Exceptional interpersonal and communication skills, fostering positive customer relationships.
Demonstrated ability to handle complex customer issues with empathy and efficiency, ensuring effective resolutions.
Exhibits a strong aptitude for teamwork and possesses excellent communication skills.
Good interpersonal and communication skills in both Vietnamese (English Preferable).

Quyền lợi được hưởng

- Competitive salary according to personal experience and ability
- Lunch allowance, phone allowance
- Salary increase and annual bonus on holidays (2/9, 1/5, Mid-Autumn Festival, 1/6, New Year, LunarNew Year
- 12 annual leave, birthday leave
- Team building
- Healthcare insurance for employees, annual health check-up, family days, year-end party and many training opportunities

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