Mô tả công việc
- Technical Service: Provide Performing Installation, commissioning, training, application support, maintenance, calibration services and repairs for customers
- Timely updating of service management tools, service reports, and calibration certificate
- Troubleshoot via phone, email or in-person
- Email communication with machine manufactures for troubleshooting support and technical clarifications
- Attend meetings with regards to installations, calibration service matters, technical solutions and administrative matters of the company
- Proper managing of service job schedule, service tools, and workshop
- Report and update the installed equipment database, calibration database.
- Cooperate and coordinate with team members and other departments, in order to offer solutions that fulfill the customer’s needs
- Provide excellent service to customers by giving undivided attention and focus on meeting their needs
- Find solutions to customer problems and complaints to maximize satisfaction
- To assist in projects as required by the management.
- Willing to work extra hours to complete tasks and fulfilling customer’s needs.
- Ability to be available and on-call 24 hours per day.
- Minimum 2 years of work experience required, priority given to candidates who have worked in industrial maintenance technical positions or in servicing high-tech products at Scientific and Technical Equipment Companies
- Under 30 years old
- No nearsightedness
- Work from home and be available for on-site machine inspections when required
- Education: Degree in Engineering (automation, electrical & electronic, mechatronics) or similar
- Good technical knowledge, troubleshooting
- Able to work well under pressure.
- Able to work self-reliantly.
- Strong planning and analytical skills
- Well organized, high sense of responsibilities, teamwork.
- Proficient in MS Excel, MS PowerPoint, MS Word, etc.
- Knowledge of AutoCAD 2D, 3D, and IT skills is an advantage.
- English: Fair level of English, written and spoken
- Full time employment
- Working day: from Mon to Fri
- Male only
Benefit
- Salary: 600USD - 1000USD depending on experience and ability
- Regularly trained oversea (Germany, Japan, Thailand, Singapore...)
- 14 days of annual leave
- Insurance policies according to state regulations.
- Opportunities for promotion and income enhancement for capable, enthusiastic, and long-term oriented individuals
- Annual salary review.
Work Location and Interview:
- Interested candidates, please send your resume (with a recent photo) via email, stating your expected salary.
- Work Mode: Remote, with on-site customer support in Central Vietnam when needed.
- Interview Location: Online or at the representative office as scheduled.
Ngành nghề: Cơ khí / Ô tô / Tự động hóa, Điện / Điện tử / Điện lạnh / Điện công nghiệp, Bảo trì / Sửa chữa
Kinh nghiệm: 2 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: KV Nam Trung Bộ
Quyền lợi được hưởng
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Đồng phục
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Phụ cấp thâm niên
- Nghỉ phép năm