1xbet apkStudent Recruitment Executive (B2B Experienced)

1. Care for potential parents and convert them into parents of the school​​

• Receive leads from Marketing and other sources, quickly contact them to provide enrollment consultation
• Proactively make calls, send text messages, and follow up with parents via email to ensure a seamless care process.
• Build a trusting relationship with parents, addressing inquiries about the curriculum, tuition fees, and the school’s policies
• Guide parents to participate in Open House sessions, class experiences, and enrollment events to increase conversion rates
• Monitor and update the lead status in the CRM system or tracking file, ensuring no leads are overlooked

2. Establish contact and identify client sources to expand student enrollment opportunities.

• Search for and build a list of potential kindergartens in the area for collaboration
• Proactively contact the school leadership, teachers, or parent associations at kindergartens to build relationships
• Propose and implement collaborative activities such as organizing events, workshops, and experience days for preschool students
• Support the Admission Leader in negotiating and signing collaboration agreements with kindergartens to attract students to first grade
• Monitor and evaluate the effectiveness of each kindergarten in converting students to the school
• Identify and collaborate with B2B partners—including businesses, institutions, schools, and training centers—to broaden student enrollment channels

3. Support branding efforts and enrollment events

• Coordinate with the Marketing & Admission team to organize Open House events, enrollment workshops, and seminars for parents and students
• Support in preparing materials, brochures, and gifts for enrollment events
• Meet with and provide direct consultation to parents at events to encourage enrollment registration
• Monitor and report event results, and propose improvements to optimize performance

4. Coordinate with departments to improve the enrollment experience for parents

• Work with departments such as Teachers, the School Leadership, and Administration to ensure accurate and consistent consultation information.
• Collect feedback from parents about the enrollment process and suggest improvements to enhance their experience.
• Track the student's journey from registration to enrollment to ensure a smooth process.

5. Participate in developing and enhancing enrollment content

• Support the Marketing team in developing enrollment content such as articles, parent testimonial videos, and successful case studies
• Provide feedback on content for the website and fanpage to make enrollment information more engaging and clearer
• Share real insights from the parent consultation process to help Marketing optimize promotional campaigns

6. Customer care

• Welcome and introduce potential parents to the Head of School (HOS), Head of Section or Teachers if necessary
• Explain the mission and vision of the school and detail of the curriculum and extracurricular activities. Guide Parents to visit the school.
• Support teachers to act as connection between Parents and Teachers during study period.
• Actively take care of Parents and Students according to instructions to ensure that parents are updated with information and satisfied with the service
• Receive and feedback the inquiries, complaints from the parents.
• Update the student’s attendance & contact the parents when students are absent.
• Contact the parents in regard to student’s issues including lack of uniforms, belongings…
• Check and respond to inquiries from parents via email, hotline Tesla Care.
• Remind the parents about school fees and other fees (health insurance, meals, bus or textbooks fee, etc…)
• Send the parents letters/ notifications including, Parent-Student Handbook, school events (outdoor trips, conference, feedback survey…).
• Support and guide parents to install and use applications related to student learning.
• Ensure up to date product knowledge, by continually reviewing andseeking out information of the school.
• In charge of making applications for employee’s children if they want their child/ children study at school
• Assist parents to send items to students

• At least 2 yearsofexperience in the same postions
• Experienced in B2B customberis a big plus
• Fluent in English

Ngành nghề: Bán hàng / Kinh doanh, Tư vấn, Giáo dục / Đào tạo

Kinh nghiệm: 2 Năm

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Địa điểm: Hồ Chí Minh