1xbet live footballGiám Sát Buồng Phòng/ Floor Supervisor

• Supervise the implementation of housekeeping standards and procedures concerning:

o Bedroom service

o Bathroom service

o Valet service

o Cleaning service

o Linen maintenance

• Recommended changes to these standards and training needs on an ongoing basis

• Maintain current and thorough knowledge of all housekeeping systems

• Open and close the shift and ensure effective shift handover

• Distribution and collection of keys

• Management of all incoming and outgoing calls

• Solve employee grievances

• Perform Room allocations

• Perform Room inspections

• Prioritize arrival rooms

• Ensure guest valet is processed and delivered on time

• Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories)

• Manage all special requests made by guests

• Ensure consistency within the department

• Management of lost property for the hotel

• Ensure you have complete knowledge of room types, layouts, and facilities

• Manage storage areas

• Maintain adequate stock levels

• Complete stock takes as required

• Maintain stock levels

• Conducts shift briefings to ensure hotel activities and operational requirements are known

• Works with Human Resources on manpower planning and management needs

• Liaise with Front Office for guest and hotel requirements